OUR POILICIES

BLISSWHIP respects your privacy and is committed to protecting your personal information.

• Information: We may collect personal information such as your name, email address, phone number, shipping address, and payment details when you place an order or contact us.
• Information Protection: We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure.
• Third-Party Sharing: We do not sell or rent your personal information to third parties. Information may only be shared with trusted service providers for order fulfillment and payment processing.
• Cookies: Our website may use cookies to improve user experience and analyze website traffic.
• Your Rights: You may request access, correction, or deletion of your personal data by contacting us.

BLISSWHIP want you to be satisfied with your purchase.

• Order Processing Time: Orders are processed within 1–2 business days after payment confirmation (excluding weekends and holidays).
• Shipping Carriers: We use reliable shipping partners such as USPS, UPS, FedEx, or approved third-party logistics providers to ensure safe and timely delivery.
• Shipping Time: Estimated delivery time is typically 3–7 business days within the United States. International delivery times may vary depending on destination and customs clearance.
• Tracking Information: Once your order is shipped, a tracking number will be provided via email. Customers can track their shipment online at any time.
• Shipping Restrictions: Some gas products may be subject to regional shipping restrictions due to transportation regulations. If your location is not serviceable, we will notify you promptly and provide a refund if necessary.
• Address Accuracy: Customers are responsible for providing accurate shipping information. We are not responsible for delays or losses caused by incorrect addresses.
• Lost or Delayed Shipments: If your order is delayed or appears lost, please contact us so we can assist in resolving the issue with the carrier.

BLISSWHIP want you to be satisfied with your purchase.

• Return Eligibility: Customers may request a return within 30 days of receiving the product. Items must be unused, unopened, and in original packaging.
• Non-Returnable Items: Opened consumable products, used items, or items damaged due to improper use are not eligible for return.
• Refund Process: Once we receive and inspect the returned item, refunds will be processed within 3–5 business days and issued to the original payment method.
• Return Shipping: If the return is due to defective products or shipping errors, we will cover the return shipping cost. Otherwise, customers are responsible for return shipping fees.
• Damaged or Incorrect Items: If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with clear photos for verification.